Phantom Phone Calls since switching to Digital Voice

[Casy_duke]

Switched to digital voice last week and are now receiving phantom phone calls. My phone is showing missed calls every 20 mins or so and I have to keep deleting them. Apparently its a common problem for TT Customers.

Can TT Technical Team help? My profile details are up to date.

Thanks in advance.

[Debbie-TalkTalk]

Hi @Casy_duke 

That's great, thanks for letting me know 🙂

Debbie

[Casy_duke]

Hi Debbie, it looks as though your change has resolved the issue. If there are anymore phantom calls I will let you know. 

Thanks again for your help.

[Debbie-TalkTalk]

Morning @Casy_duke 

How are you getting on, have you received anymore calls?

[Debbie-TalkTalk]

Hi @Casy_duke 

No problem 🙂

Thanks

[Casy_duke]

Thanks Debbie. 

[Debbie-TalkTalk]

Hi @Casy_duke 

Apologies for this.

I've made a change to resolve this issue. I will check in again with you on Wednesday to make sure that this issue has been resolved.

Thanks

Debbie

[Casy_duke]

Great thanks.

[ferguson]

It is a known issue, the support team should be able to apply a fix when they pick this up.