Get help with your TalkTalk landline and calling features.
on 08-02-2024 09:21 AM
Issue with my phone line in the 01709 area this morning. Unable to make outbound calls or receive inbound calls, the line is bleeping when attempting to make a call, and neither handset is on the line. Inbound calls go straight to voicemail. No issues with broadband,
on 08-02-2024 11:53 AM
I'm really glad to hear this and thanks for letting me know 🙂
Michelle
on 08-02-2024 11:50 AM
Hi Michelle,
We've just retested and we're back up and running!
Many thanks,
Ross
on 08-02-2024 11:49 AM
Hi Ross,
Would you mind retesting and letting us know if your voice service is now working please?
Michelle
on 08-02-2024 09:47 AM
No problem, I'll keep you updated 🙂
Michelle
on 08-02-2024 09:46 AM
Thanks Michelle!
on 08-02-2024 09:44 AM
Hi Ross,
Our team have now raised an incident for this outage and are investigating this as a priority. We'll provide further updates on our Service Status Dashboard and I'll also post back here to confirm once this is resolved.
We're aware that customers across multiple regions are currently experiencing a loss of service.
We'd like to apologise for any inconvenience caused during this time and assure you that our engineers are working to restore service as a priority.
Thanks
Michelle
on 08-02-2024 09:41 AM
I managed to get through the line test after a couple of attempts.
on 08-02-2024 09:41 AM
Hi Michelle,
Have just done so.
Thanks,
on 08-02-2024 09:35 AM
Hi MBP&O,
I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating. If you could create your own topic then we can check this for you.
Michelle
on 08-02-2024 09:32 AM
Exactly the same scenario .... and the line test is " experiencing problems "
on 08-02-2024 09:29 AM
Hi glosboy2,
This may be related to an incident. Please can you create your own topic and we can check this for you.
Thanks
Michelle
on 08-02-2024 09:28 AM
ditto 01452 same trouble?🤔
on 08-02-2024 09:26 AM
Good morning,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle