Phone line has engaged tone

[KimB11]

phone line has engaged tone - can't dial out or receive calls - REMOVED.  my neighbour is the same REMOVED

[Debbie-TalkTalk]

Hi KimB11

I'm so glad to hear this, thanks for letting me know 🙂

Debbie

[KimB11]

it's working now - thankyou

[Debbie-TalkTalk]

Hi KimB11

This fault should now be resolved, please can you retest?

Thanks

[Debbie-TalkTalk]

Hi KimB11

I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating.

Further updates will be provided on our service page here Service Status | TalkTalk Help & Support

We are aware of an issue impacting voice services across the UK, impacted customers are unable to make or receive calls. In addition some customers may also be experiencing a loss of connectivity on their data service. We are currently working to resolve the issues with our engineering teams