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Home Phone

Get help with your TalkTalk landline and calling features.

Priority User -

Pamart1
First Timer
Private Message TalkTalk

on ‎29-06-2025 02:40 PM

Message 5 of 5

My wife and I are both in our 90's.  Is there any priority arrangement for emergency repair to our telephone line?

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4 REPLIES 4

mandisa1-TT
Support Team
Staff
Private Message

on ‎30-06-2025 08:31 AM

Message 1 of 5

Hi there @Pamart1.  We would love to assist you, if you still require assistance. Can you please elaborate on the issue you are experiencing with your landline?

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jbuchanangb
Philosopher
Private Message TalkTalk

on ‎29-06-2025 04:39 PM

Message 2 of 5

There is quite a good explanation of what is on offer at

https://community.talktalk.co.uk/t5/Motor-Impairment/bd-p/tta-motor#fault

Age on its own seems not to be a qualification but you may meet one or other of the criteria.

Now surfing from a Dell Inspiron 3881 running Windows 11 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
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ferguson
Community Star
Private Message TalkTalk

on ‎29-06-2025 02:55 PM

Message 3 of 5

@Pamart1 

Are you having any issues at the moment? If so, try Live chat here. 

 

Otherwise the community support team can assist when they are back online tomorrow, make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys
Community Star
Private Message TalkTalk

on ‎29-06-2025 02:46 PM

Message 4 of 5

If you wish to register as vulnerable, details can be found here

 

https://community.talktalk.co.uk/t5/Articles/Registering-your-accessibility-requirements/ta-p/258302...

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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