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Removal of a boost

Ozjock
Team Player
Private Message
Message 2 of 2

I want to remove the International Boost from my telephone package but need to know when the charge will stop after I remove it via my account.

Will I continue to get free international calls until the end of the current month or do the free calls stop but I will still be charged for that month - or even the next month if notice has to be given?

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

As long as you have had the boost for at least a month, you can remove it any time, @Ozjock.

 

Calls would be charged full price immediately thereafter.

 

Depending on your billing cycle: if your bill has been made up already the full charge for the next month will be included, but refunded the following month.

 

If you are well ahead of the next bill, the unused days from this month will show on the bill, when it comes in, as a pro rata refund. 

 

Check their maths!

Gliwmaeden2, a fellow customer.
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