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Report phone problem-broadband ok

Roger50
First Timer
Message 3 of 3

I have no Dial tone on phone-broadband is ok. I have tried the phone plugged into the test socket, still no dial tone. I cannot find anywhere on the website to report the fault. Can you help?

 

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2 REPLIES 2

Message 1 of 3

Hi Roger50

 

I'm really sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

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Gliwmaeden2
Community Star
Message 2 of 3

Phone or use Chat after 9am, @Roger50.

 

03451 720046 or 03451 720088

 

Chat shows with a blue background banner when it's available. Opening hours are also detailed on this page:

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Gliwmaeden2, a fellow customer.
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