Setting up digital voice

[macuffer]

I recently upgraded to full fibre 150. Without phone. I have since realised I could still get a phone connected through full fibre (not landline) and asked for the digital voice adaptor to be sent out. It has arrived but it doesn't seem to work. Do I need to get my account updated to be able to select this on my account/app? Or do I need to tpdate my contract?

T.I.A.

[macuffer]

Hi @Gliwmaeden2  thanks for quick reply.  I'll phone them during opening hours. Thank you

[Gliwmaeden2]

Normally it has to be ordered with the Full Fibre order, @macuffer, so you had better ring in (03451 720088 - Saturday 9am - 6pm; not Sunday) or use Live Chat during the day to check this. 

Staff will not be back on here before Tuesday.