crackling line

[southcoast]

Reported 23 Feb still unresolved crackling phone line. No correspondent since

Spent over an hour messaging first to  admin then passed over to a so called technical person

At the end asked me to give them a good mark for their service. What a Joke

I will soon be looking to move after many years with Tiscali

    Alan

[Debbie-TalkTalk]

HI @southcoast 

Just checking in to make sure everything is working ok now?

[Debbie-TalkTalk]

Hi @southcoast 

Openreach have now closed this fault as resolved. Is everything working ok now?

Thanks

Debbie

[Debbie-TalkTalk]

HI southcoast

The line test has detected a potential fault at the exchange so I have escalated this straight over to Openreach to be investigated by a line engineer.

I will continue to monitor for further updates and I will post back on this thread.

Thanks

[southcoast]

I need an Outreach Engineer. 

Had an engineer checking my internal setup and changed the master phone socket 26 March 2024

Informed me if it continues crackling Then request an Outreach Engineer

This original defect was open 23 February 2024 REF- 14026679

[Debbie-TalkTalk]

Hi Alan

Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks

Debbie

[Debbie-TalkTalk]

Hi Alan

I've removed the number from your post, please only post this information in your Community Profile.

Thanks

Debbie

[southcoast]

Fault Ref    REP- 14026679  REMOVED

[Debbie-TalkTalk]

Hi Alan

I'm really sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie