@johnham6dfh, please never display personal information details in the public thread.
Usually VOIP has to be ordered WITH the initial Full Fibre deal. Sometimes you have to have down time (c 10 days) if you want to add it later.
Phone 03451 720088 to discuss your situation (9am - 7pm) or use Chat.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
