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Home Phone

Get help with your TalkTalk landline and calling features.

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Mittens
First Timer
Private Message TalkTalk
Message 3 of 3

Hello my landline phone is not working.  I get dialing tone but not ringing sound to person called also when I am called can hear nothing

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Mittens 

 

How are you getting on? Did the DVA reset work ok?

 

Thanks

 

Michelle

 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi

 

Can you try resetting the Digital Voice Adapter by following the guidance at : 

 

https://community.talktalk.co.uk/t5/Articles/Digital-Voice-Adapter/ta-p/2815435

 

Once reset, it may take about 15 minutes to fully connect before you can retest.

 

Thanks  

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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