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johnh13 · ‎07-03-2024

Hi Whilst you are trying to fix my phone which has no dial tone is it possible to request all incoming calls to be diverted to my mobile. I am currently losing a number of business related calls.

Cheers

John

Debbie-TalkTalk · ‎12-03-2024

Hi John

I can't locate any details with the telephone number in your Community Profile, there may be a digit missing?

Please can you check this again for me? I will also need to send you a Private Message to confirm some further details once the phone number has been updated in your profile.

Thanks

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ferguson · ‎11-03-2024

I have redacted your phone number, you should never post details like that in a public forum. Click here and put it in your community profile where only you and TalkTalk can see it.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

johnh13 · ‎11-03-2024

*Removed.* Thank you

John

Debbie-TalkTalk · ‎08-03-2024

Hi johnh13

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

Gliwmaeden2 · ‎07-03-2024

It's normally offered by the support team, @johnh13, whether through Chat or if calling 03451 720088 (open from 9am).

How did you report it?

As part of coping with a fault it is free, but otherwise there's a charge for it.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.