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Get help with your TalkTalk landline and calling features.

phone not working

chancer1
First Timer
Private Message TalkTalk
Message 8 of 8

My phone stopped working 2 or 3 days ago  Today I can make calls but not receive them 

 

I have turned everything off and on a few times and reset the voice adaptor.

 

What is going on?

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7 REPLIES 7

Message 1 of 8

Hi Alec

 

I'm so glad to hear that this is now working, thanks for letting us know.

 

Debbie

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chancer1
First Timer
Private Message TalkTalk
Message 2 of 8

Phone now working. I now have 3 blue lights on my DVA. I only had 2 previously

 

Alec

Message 3 of 8

Hi chancer1

 

Please can you retest this morning?

 

Thanks

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chancer1
First Timer
Private Message TalkTalk
Message 4 of 8

The phone is still not receiving calls. It has been faulty since Tuesday!!

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Message 5 of 8

Hi chancer1

 

I'm really sorry about this.

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

Debbie

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chancer1
First Timer
Private Message TalkTalk
Message 6 of 8

Phone still not working

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi chancer1

 

Apologies for this.

 

This fault should now be resolved following a fix put in place by our Network Team.

 

Our Network Engineers have asked if you could try resetting the DVA again please, holding the pin in until the leds on top start blinking simultaneously.

 

Thanks

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