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Get help with your TalkTalk landline and calling features.

phones not working

jlr58
First Timer
Private Message TalkTalk

on ‎25-05-2025 09:46 AM

Message 4 of 4

phone s not working but tv and computerworking o/k

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3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk

on ‎26-05-2025 03:23 PM

Message 1 of 4

Latest update from the dashboard.

 

Latest update Monday 26th May 2:45pm:

 

We believe the issue impacting digital voice services for some customers is now resolved.

We’re extremely sorry if you experienced issues with your service. If you have been impacted by this issue we advise you to complete a reboot of your router.

 

Could you try please and let us know if you are now connected.

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Mandisa-TT
Support Team
Staff
Private Message

on ‎26-05-2025 08:18 AM

Message 2 of 4

Hi @jlr58 thank you for bringing this into our attention, can you confirm if you are still experiencing the issue?

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fr8ys
Community Star
Private Message TalkTalk

on ‎25-05-2025 11:11 AM

Message 3 of 4

Is your phone VOIP?

 

If so there is an outage affectig many people. Please see here for updates.

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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