problem with phone line ,

[usat74]

We have a dial tone, and people calling can hear it ring, but it dosnt ring in our house,have even tried a new phone, but still dosnt work

[Debbie-TalkTalk]

Hi @usat74 

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

[Debbie-TalkTalk]

Hi @usat74 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

[ferguson]

@usat74 

Have you tried connecting your phone directly at the test socket, if you have one?

https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432

[Gliwmaeden2]

Please complete your community forum profile details, @usat74, for staff to identify your account. 

Go via your avatar; serrated; drop down menu....Personal Information. Scroll down to find the button to SAVE CHANGES. 

Staff will respond during the day (Monday to Friday).