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Home Phone

Get help with your TalkTalk landline and calling features.

problem with phone line ,

usat74
First Timer
Private Message TalkTalk

on ‎19-11-2024 04:32 PM

Message 5 of 5

We have a dial tone, and people calling can hear it ring, but it dosnt ring in our house,have even tried a new phone, but still dosnt work

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4 REPLIES 4

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎21-11-2024 09:55 AM

Message 1 of 5

Hi @usat74 

 

Do you still need help with this?

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎20-11-2024 07:00 AM

Message 2 of 5

Hi @usat74 

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎19-11-2024 05:38 PM

Message 3 of 5

@usat74 

 

Have you tried connecting your phone directly at the test socket, if you have one?

 

https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎19-11-2024 04:57 PM

Message 4 of 5

Please complete your community forum profile details, @usat74, for staff to identify your account. 

 

Go via your avatar; serrated; drop down menu....Personal Information. Scroll down to find the button to SAVE CHANGES. 

 

Staff will respond during the day (Monday to Friday).

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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