voip

[Scankydog]

Recently while in the middle of a phone call the line just goes dead and you have to re dial the phone nubmber again this has now happen three times. Also the line is cracking.

[Michelle-TalkTalk]

Good morning,

Thanks and please let us know how you get on.

Michelle

[Scankydog]

Hi will swap to the router and reboot and see if that works. thanks for your help.

[Michelle-TalkTalk]

Hello,

Thanks for confirming. If you're using the Wifi Hub 2 then you shouldn't need to use the separate digital voice adapter. Have you tried rebooting the wifi hub?

Michelle

[Scankydog]

Hi useing a wi-fi hub 2 with the grandstream adaptor in my setup

[Scankydog]

Hi useing wi-fi hub 2 in my set up

[Michelle-TalkTalk]

Morning,

I'm really sorry to hear this. Are you using the eero with the digital voice adapter or the Wifi Hub 2 router for the voice service please?

Thanks

Michelle