Mobile support

chrishall57 · ‎14-12-2023

Just installed the mobile app on my iphone and if I try and play anything I get

"Content not available"

"Sorry but this content is not available for this device"

"6003"

Any ideas?

Karl-TalkTalk · ‎19-12-2023

Hi

Do you have the IPLAYER APP installed on your device ?

When choosing the program, was this from the on demand section or live TV.

Karl

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chrishall57 · ‎18-12-2023

Happens when trying to watch something from the TV Guide menu option, everything else seems to work. Click on the programme, you get a page of text with a player at the top, click to play and you get the error.

Screenshot attached.