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Mobile support

For any questions about your TalkTalk mobile service.

Lost iPhone

david322
First Timer
Private Message TalkTalk
Message 2 of 2

I have lost my iPhone and it is switched off, so I cannot use "find a phone"

Is there any way of knowing when and where it was last used? Or should I cancel it?

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fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Are you using this in conjunction with a TalkTalk sim?

 

If so please see the pinned post at the top of the forum for details on how to access mobile support

https://community.talktalk.co.uk/t5/Mobile/Do-you-need-help-with-your-TalkTalk-Mobile-service/m-p/30...

 

If not there should be a way to lock your phone if turned on to be used by another person. Someone here may be able to help but the answer is probably in your Apple Account.

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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