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Mobile support

For any questions about your TalkTalk mobile service.

No mobile signal.

Bertnearnie
First Timer
Private Message TalkTalk
Message 2 of 2

I live in the countryside in Kent. I chose talk talk because We've always had fantastic service 4g at a great price. However, this week I have lost all mobile phone signal. If I go down the road I can get text messages. But no data and no phone calls. The status pages all say full service.

 

Unfortunately I use MFA and can't log into most websites with out text...

 

I have seen that 3g is disabled but as I never used that I don't think it's related.

 

Any other suggestions what might be the problem or what to do?

 

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Bertnearnie

 

Sorry that you are having issues. 

 

Could it be a problem with the handset?   Have you tried a different one if possible.

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