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Cannot log on to my account

oorwullie1
Popular Poster
Private Message TalkTalk

on ‎25-01-2024 12:55 PM

Message 4 of 4

For the past few days I cannot log on to TalkTalk website to access my account. I have tried using my email address and also my mobile phone and do receive a secure access code but this is the message I get when I attempt to use it.

“Sorry - for technical or security reasons we cannot log you in… “

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3 REPLIES 3

oorwullie1
Popular Poster
Private Message TalkTalk

on ‎25-01-2024 08:26 PM

Message 2 of 4

Thanks Arne. Had to reinstall Firefox. Now working. 👌

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎25-01-2024 01:35 PM

Message 3 of 4

Hi oorwullie1

 

Can you try a different browser and also clear cookies and cache.

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