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on 09-02-2026 02:59 PM
Today I cannot log into My Account, either using email/password or email/verification code. It just bounces back to the login screen. Was working fine last week.
This is on both Firefox and Edge, Windows 11, no adblock.
on 11-02-2026 09:30 AM
@lockedoutagain thank you so much for the update, it is great to know that you are now able to utilize the services.
on 11-02-2026 09:28 AM
All OK this morning - logged in and can view my package etc, thanks.
on 09-02-2026 03:57 PM
@lockedoutagain okay please keep us updated.
on 09-02-2026 03:54 PM
Hi, I have tried as you suggest but still get the same issue. I'll leave it a day and see if it resolves itself.
on 09-02-2026 03:01 PM
@lockedoutagain We are aware of some the issues our customers are experiencing with using MyAccount and the team is currently working on fixing it. The issue has been resolved with some customers could you please tr6y to clear you cache and cookies and re-attempt to login.