I set up homesafe last week to block a category and a couple specific websites. It was working for a few days and now is allowing access to the websites. Nothing has been changed on my end. I need this sorted asap. I’ve tried to turn it off and back on and re block the sites but they’re still accessible.
Hi amiigee, please reboot your router and let us know if this persists.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Your topic has been flagged to the support team and they will respond as soon as they can. Bear in mind that HomeSafe, as with any other online tool, will have its limitations.
