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Online security

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Homesafe

L82mcg
First Timer
Private Message TalkTalk

on ‎13-01-2024 08:36 AM

Message 2 of 2

I’ve just tested my phone to see if the things I’ve blocked on homesafe are indeed blocked and they haven’t. I’ve blocked gaming and social media on the kid safe section and it hasn’t worked, I can still access them. Also, the homework time section isn’t stopping them either.

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎15-01-2024 12:15 PM

Message 1 of 2

Hi L82mcg, do other devices see the same result and was your phone definitely connected to your router? 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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