My Security technical issues
on 28-12-2023 09:11 AM
Message 3 of 3
For about two weeks I’ve been getting a message in the My Security section of My Account, saying that we’re experiencing technical issues. I need to remove the child safe features as I have blocked a website that is preventing me from authenticating my work account. Also my girlfriend is mad that I blocked most social media platforms!
Labels:
- Labels:
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Block list
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kidsafe
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Social Media
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2 REPLIES 2
01-01-2024 09:49 AM - edited 01-01-2024 09:49 AM
Message 1 of 3
Hi jonnerevans, kidsafe is turned off in your MyAccount. Is it still affecting your website access?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 30-12-2023 01:23 PM
Message 2 of 3
Same here.
There was a technical error
We’re sorry and working hard to resolve this. Please try again later.
Been like this for nearly 3 weeks now. Can't find any references to it on chat or support pages.
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