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Phishing scam email help

Pash02
Enlightened One
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 5

Hi ya 

I replied to this email because I thought it was someone I know.

I have not given them any details and have not replied to the latest reply from them.

Should I change my password to the TT account and what else should I do as it was on my phone and concerned about my account/ phone being hacked or something since I replied the 1st email only.

I have just noticed the senders email addresses are slightly different.

XXXXX@gmail.com

YYYYYYY@sky.com

 

Thanks 

0 Likes
4 REPLIES 4

Message 1 of 5

Each email client is different but if there is a file drop down, there will be probably be something that says save or export.

 

You need to be in your contact list.

 

If you can't find this use your programmes help function and search there for instructions.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Pash02
Enlightened One
Private Message TalkTalk
Message 2 of 5

@fr8ys how do I save my e mail address book?

I know how to save it on the desktop email client but that's all?

@Gliwmaeden2 pretty certain the two email addresses are not one of my contacts but the name is.

 

Thanks everyone 💖

fr8ys
Community Star
Private Message TalkTalk
Message 3 of 5

To add to @Gliwmaeden2 advice, just in case your email has been compromised, I recommend that you export or save your email address book as scammers sometimes delete address books after they have sent an email to your contacts.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Presumably one of these addresses is genuine?

 

Whether spoofed or not, please never display email address or other personal information in your thread, @Pash02. It could put your friend at risk of further scams.

 

It's a good idea to change your email password and also scan devices for malware / viruses.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.