I'm unable to dispatch a single remote for the 4K TV Box as this item has not been added to our system for individual selection, so can only replace the entire unit (Box and Remote). I'll get this out to you with a returns bag for the other unit.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
