About my v hub

[Eddie&Lynne2025]

Hi there its James Sharp my talk Talk account number is REMOVED FOR SECURITY I haven't received my tv hub yet can you let me know when I will receive it? Thanks

[mandisa1-TT]

Hi there @Eddie&Lynne2025 The TV hub was dispatched on 26/206/2025, I will send you the tracking number via private message, so you can track the equipment. You should receive it within 2-3 working days.

[fr8ys]

Hi,

I have removed your account number for security as you should not post personal info on an open forum (see later).

Did your package include at TV Hub at point of sale as the package titles are generic and include aspects that may be added to the contract. There is a separate charge monthly for the Hub. Does this how separately on your bill or contract letter?

Support staff can check this for you and you are in their queue for a response.

For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you