Hi @Janelesg that's an odd one, if your channels have disappeared from the TV when plugged directly to the aerial it does point to something outside of Talktalk, I'm wondering if your local transmitter is having temporary issues?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
Hi @Janelesg Is your aerial plugged into the TV or the set top box? Have you tried retuning both?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
