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TV Support

For help with your TalkTalk TV box, channels and apps.

Free view channels missing

Janelesg
First Timer
Private Message TalkTalk
Message 4 of 4

I’ve moved my TV to a different location in my lounge. I’ve bought a new cable for the aerial socket but I have limited free view channels now. 

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3 REPLIES 3

Message 1 of 4

Hi @Janelesg that's an odd one, if your channels have disappeared from the TV when plugged directly to the aerial it does point to something outside of Talktalk, I'm wondering if your local transmitter is having temporary issues?

 

This link might help https://www.bbc.co.uk/reception/check-for-transmitter-faults/#/undefined

I don't work here and all my opinions are my own.
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Janelesg
First Timer
Private Message TalkTalk
Message 2 of 4

I’ve plugged it into both and retuned… no joy.  

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Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @Janelesg Is your aerial plugged into the TV or the set top box? Have you tried retuning both?

I don't work here and all my opinions are my own.
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