We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Huawei Talktalk box remote buttons not working.

LibbyB
First Timer
Private Message TalkTalk

on ‎19-02-2024 01:30 PM

Message 4 of 4

Have changed the batteries and done a reset but at least half of the buttons (the important ones) are not working. Had this box ages so think the remote is maybe worn out ?

Labels:
0 Likes
3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to LibbyB

on ‎19-02-2024 01:43 PM

Message 1 of 4

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

LibbyB
First Timer
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎19-02-2024 01:42 PM

Message 2 of 4

Thanks Karl, hopefully that will sort it out, did wonder if the Huawei box was still supported.

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎19-02-2024 01:36 PM

Message 3 of 4

Hi LibbyB

 

I'll get a replacement remote out to you.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

© TalkTalk 2024