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TV Support

For help with your TalkTalk TV box, channels and apps.

IPlayer freezes and remote doesn’t respond .

Frankieh1
First Timer
Private Message TalkTalk

on ‎04-11-2024 09:18 AM

Message 4 of 4

Hand control doesn’t respond at times

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Frankieh1

on ‎04-11-2024 10:00 AM

Message 1 of 4

Hi

 

Which model of TV box do you have, and can you be a bit more specific about the problem you have, you mention Iplayer, but now you mention ITV ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Frankieh1
First Timer
Private Message TalkTalk

on ‎04-11-2024 09:44 AM

Message 2 of 4

Through talktalk box on ITV.  Other stations seem fine.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎04-11-2024 09:29 AM

Message 3 of 4

Hi

 

Is this on a smart TV or though a TalkTalk TV Box ?

 

Do other apps work ok, ITVX, All 4 etc ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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