Which box do you have?
Do you get the channels if you plug the aerial directly into your TV?
If no, then you have an issue with the aerial and will need to consult a local installer to check your system
If the TV is ok, try a factory reset from the menu. If your box is a YouView one that records, search for YouView maintenance mode to try and preserve your recordings
Let us know how you get on.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
