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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv set top box blue light?

Newby53
First Timer
Private Message TalkTalk
Message 4 of 4

Tried to connect my new tv top box but getting solid blue light error. 
any ideas ?

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3 REPLIES 3

Message 1 of 4

Hi

 

Does anything show on the Tv when you turn the box on ?

 

Have you checked the TV is set to the correct source channel so the aerial message is not from the TV itself ?

 

Thanks  

Karl. 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Newby53
First Timer
Private Message TalkTalk
Message 2 of 4

The tv hub. When connected the light flashes white then steady white then flashing blue then and finally sold blue. All in a few seconds. The message then says the Ariel is not connected but it is 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi

 

Is this the 4K TV Box or TV Hub ?

 

Compare our TalkTalk TV Boxes - TalkTalk Help & Support

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes