Lost about 50 channels including all BBC

[Paulajs]

Hi

i’ve lost everything relating to BBC Chanel’s - quest and various others, I’ve retuned and resorted to factory settings to no avail 😫 any suggestions appreciated 👍

[Michelle-TalkTalk]

Morning,

I'm glad to hear this and thanks for letting us know 🙂

Thanks

[Paulajs]

😂😂 yez

[Divsec]

Hi @Paulajs great news thanks for letting us know. Now all you need is to find something worth watching😊

[Paulajs]

Thanks all - after leaving it unplugged all day and retuning again it’s rectified itself 👍

[Karl-TalkTalk]

Hi

You can check the channels to see if they are all on the same MUX (Multiplex)

Channel listings for Industry Professionals | Freeview

Karl.

[Paulajs]

Thanks - I will check - seems odd that every channel associated with BBC has disappeared though 

[Karl-TalkTalk]

No Problem 🙂

Karl 

[Paulajs]

Thanks - yes I have checked - but disconnected everything this morning and will try again tonight 👍

[Karl-TalkTalk]

Hi 

Can you connect your aerial direct to your TV and retune and see if the TV is also missing some channels.

We have an area of high pressure in the weather across the country this week, and this does affect freeview signals and makes them weaker.

Karl.

[Divsec]

Hi @Paulajs I've filed your later post as a duplication. Your post has been escalated and you should hear soon. Have you checked that your antenna is connected securely at both ends? They sometimes become dislodged resulting in channel loss.