Lost tv hub remote

[Krhemsley]

We have misplaced our tv hub remote and have turned our house upside down trying to find it. Now I am starting to wonder if my son has accidentally thrown it in the bin/recycling. 

where can I get a replacement remote for the tv hub? I have bought a universal talk talk ‘youview’ remote hoping this would connect to it but no luck! 

thanks 

[Karl-TalkTalk]

You're Welcome 🙂

Regards 

Karl 

[Krhemsley]

Hi Karl

Thank you, that would be very helpful

[Karl-TalkTalk]

Hi @Krhemsley 

We do not carry individual stocks of remotes, so I'm unable to order a single remote.

What I will have to do, is order a replacement TV box for you.  You can then use this and return the old box minus the remote.

Thanks  

Karl. 

[Krhemsley]

Nothing in the remote control guide has helped. 

I think I just need a replacement remote for the tv hub 

[Michelle-TalkTalk]

Morning,

Have you had a look at the below Help Guide?

TalkTalk Remote Control Guide - TalkTalk Help & Support

Thanks

Michelle

[Krhemsley]

The remote I got from Amazon is a talk talk youview remote I think a v1? Following the instructions I can get it to turn the tv on and off but nothing else.

[Divsec]

Hi @Krhemsley usually you have to tell the universal remote the device you want it to control. Most universal remit suppliers have a very long list of these codes and instructions on how to apply them.