cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

NOWTV Migration

Fran18
Newbie
Private Message TalkTalk
Message 4 of 4

Received an email from TT on 16 June informing me that TT have ended their relationship with NOW. Offered me voucher codes to sign up with NOW, although I already have membership via TT. Got on to NOW and they said add a payment method. Have just done that and entered the voucher codes - still don’t work. Is this because I’m already paid up until the end of July via TT? TT’s website gives conflicting info. One part says after 9 July NOW service end, another part says paid up until end of July. Any views?

0 Likes
3 REPLIES 3

kanya-TT
Support Team
Staff
Private Message
Message 1 of 4

Thank you @Divsec for stepping in with that link. And also @Fran18 on the link provided above there is an option that says " My Now Voucher doesn't work" I think that will be helpful. 

 

Kanya

Message 2 of 4

Hey @ I was being lazy, sorry, this article should help.

https://community.talktalk.co.uk/t5/Articles/Now-and-Netflix-Billing-Closure/ta-p/3114932

I don't work here and all my opinions are my own.
0 Likes

Divsec
Community Star
Private Message TalkTalk
Message 3 of 4

Hi @Fran18 I've no idea how this works but your post has been escalated and a staff member will pick this up and assist you

I don't work here and all my opinions are my own.
0 Likes