Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

New tv box

StorminNorm
First Timer
Private Message TalkTalk

on ‎26-12-2025 11:36 AM

Message 6 of 6

Hi Have received an email re equipment update but cannot find anywhere on your website to request an updated tv box. Help please.

Norman

 

 

 

 

 
Labels:
0 Likes
5 REPLIES 5

nambuso-TT
Support Team
Staff
Private Message

on ‎29-12-2025 02:22 PM

Message 1 of 6

If so please provide the address you would me to send the box to privately. Thanks

0 Likes

nambuso-TT
Support Team
Staff
Private Message
In response to fr8ys

on ‎29-12-2025 02:20 PM

Message 2 of 6

Just to clarify, as @Divsec mentioned that the TV box does not have recording capabilities, would you like me to place an order for this?

 

0 Likes

nambuso-TT
Support Team
Staff
Private Message

on ‎29-12-2025 07:07 AM

Message 3 of 6

Hi there @StorminNorm. I will look into this for you

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎26-12-2025 02:03 PM

Message 4 of 6

Just be aware that the updated box does not record.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes

Divsec
Community Star
Private Message TalkTalk

on ‎26-12-2025 12:20 PM

Message 5 of 6

Hi isn't there a link in the email? 

I don't work here and all my opinions are my own.
0 Likes
© TalkTalk 2026