Now TV

[Brian4360]

Trying to sign up to Sports package and entertainment. I cancelled my existing now tv account to sign up to the talktalk package but I'm not getting the email to activate it. I have cleared cookie etc but still nothing. Also there is not boost.

If someone can help me where it seems to be going wrong.

[Karl-TalkTalk]

Hi

I'm showing a number of activation emails and reminders have been sent, have you checked your email to see if these have been received.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

I'm getting an error when trying to resend the link from your account.  I've raised this to our developers here, and will get back to you as soon as I hear from them.

Thanks  

Karl. 

[Brian4360]

no email received have looked in spam & junk, please can it be sent again.

Thank you

[Karl-TalkTalk]

Hi

An activation email was sent to your billing email address n the 17th.  Can you log into webmail and check all folders including any spam or junk folders in case it has been directed to there.

Thanks

Karl.

[ferguson]

No worries, hope you get it sorted soon.

[Brian4360]

ok thank you

[ferguson]

OK, thanks for clarifying. The support team should pick this up tomorrow, it will help if you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

[Brian4360]

yes end dates reached

[Brian4360]

I tried to sign into now but states I have no memberships to sports & entertainment. It stopped yesterday

[ferguson]

You say you have cancelled with NOW, have your existing memberships actually reached their end dates?