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TV Support

For help with your TalkTalk TV box, channels and apps.

Now tv & Talk Talk TV....

slwukuk
Conversation Starter
Private Message TalkTalk
Message 7 of 7

I've added both Now TV entertainment & Talk Talk TV packages to my account. I have received the confirmation email to say that my account has been updated, but after several hours I'm yet to receive any activation information.  Any idea how long it'll be before I get the activation emails?

 

Thanks if you can advise an overly eager user 🤭🤭🤭

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6 REPLIES 6

Message 1 of 7

Hi

 

Ok, thanks for letting me know.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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slwukuk
Conversation Starter
Private Message TalkTalk
Message 2 of 7

The order got suck or something, so it had to be cancelled and I'm gonna try and re order later today 🤞🤞🤞

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 7

Hi slwukuk

 

Did you get this sorted ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 4 of 7

No problem, I don't blame you!  🙂

slwukuk
Conversation Starter
Private Message TalkTalk
Message 5 of 7

Cheers mate, just wondered if this wait time is normal (it probably is, im just eager). 👍👍👍

ferguson
Community Star
Private Message TalkTalk
Message 6 of 7

You have picked a bad time to raise this as the support team here won't be back online until Monday. It will be quicker if you can contact customer services directly when they reopen tomorrow:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529