Can you log in ok or does this fail?
If its not working and you have done the reinstall, then the only option left is to perform a factory reset from the settings menu.
Hope this works and please let us know how you get on.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
