We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Random parental control appearing on my TV on channel 5 and BBC 1 have reported this problem before

Nell2022
First Timer
Private Message TalkTalk

on ‎08-10-2024 10:05 AM

Message 2 of 2

Please supply a new digital free view box to see if this will solve the problem

Labels:
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-10-2024 10:13 AM

Message 1 of 2

Hi

 

Can you try a reset of the box to see if this helps.

 

Press the button on the side 5 times to initiate a full reset, set the box back up and see if this happens again.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

© TalkTalk 2024