The TV light on the router does not in itself indicate an issue. When you go to the network settings on your connected TV does it show as connected? Are you using a wireless, or ethernet connection to the router?
The fact of a TV light indicates that you have quite an old router, the support team may choose to offer you a swap out for a newer model.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
