Hi,
This is not a TalkTalk issue if its your TV that's affected, but having said that, you can check if you should be able to receive it by searching your postcode here
https://www.freeview.co.uk/corporate/platform-management/channel-listings-industry-professionals
If you should, it may be a weather related issue, in which case it will come back, or if it doesn't, you'd be best consulting a local aerial installer to check your aerial.
Check what other stations broadcast on the same mux and check to see if you can get these.
Even though the checker may say channels are available, you may be in a black spot and your local installer may give you advice over the phone on this.
Hope this helps.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
