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TV Support

For help with your TalkTalk TV box, channels and apps.

TV Remote

Message 3 of 3

 Remote will not will not control audio, have restarted box and checked audio settings on box, interestingly we found an older controller but still have the same issue

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2 REPLIES 2

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi @PeterJerryJacobs thank you for brining this into our attention, can you confirm if you are still experiencing this issue?

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Which box do you have so specific advice can be offered?

 

Have you tried resetting the remote?

 

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370

 

Have you tried new batteries?

 

Have you tried resetting the box?

 

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

 

Please let us know how you get on.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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