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TV Support

For help with your TalkTalk TV box, channels and apps.

TV Remote

PeterJerryJacobs
First Timer
Private Message TalkTalk

on ‎24-05-2025 09:48 PM

Message 3 of 3

 Remote will not will not control audio, have restarted box and checked audio settings on box, interestingly we found an older controller but still have the same issue

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2 REPLIES 2

Mandisa-TT
Support Team
Staff
Private Message

on ‎26-05-2025 08:16 AM

Message 1 of 3

Hi @PeterJerryJacobs thank you for brining this into our attention, can you confirm if you are still experiencing this issue?

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fr8ys
Community Star
Private Message TalkTalk

on ‎24-05-2025 10:55 PM

Message 2 of 3

Which box do you have so specific advice can be offered?

 

Have you tried resetting the remote?

 

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370

 

Have you tried new batteries?

 

Have you tried resetting the box?

 

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

 

Please let us know how you get on.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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