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TV Support

For help with your TalkTalk TV box, channels and apps.

TV hub sound dipping randomly

Jack Daw
Chatterbox
Private Message

on ‎07-12-2024 01:01 PM

Message 2 of 2

Our new TV hub has started producing (at random intervals) a click followed by an immediate reduction in volume. The volume then gradually goes back to the original level in 20 to 30 seconds. Seems to affect both apps and live TV. Was never an issue with the old Talk Talk TV box. The TV has not changed.

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎09-12-2024 08:21 AM

Message 1 of 2

Hi

 

try resetting the TV Box as detailed here : 

 

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

 

Set the box back up and see if the behaviour continues.

 

Thanks  

Karl. 

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