on 09-02-2024 10:09 AM
I've got an old TalkTalk Tv box and now can't get ITVX. I've got a smart tv so I want to cancel my TV addon and just use the TV without the box to get the available apps. I've chatted with TT ( 5 solid hours) and my present broadband speed will not run the new box which will give me ITVX. How do I do this?
on 09-02-2024 10:11 AM
ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes. This was a decision solely by ITV and outside of our control.
It may also not be available on some older TV Models.
If you read our help article at ITV Hub closure - TalkTalk Help & Support
This will explain how you can upgrade to the new TV HUB.