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TV Support

For help with your TalkTalk TV box, channels and apps.

Talktalk TV

Blade3
First Timer
Private Message TalkTalk
Message 6 of 6

I've been paying for this for months and never use it.  I don't own a TV nor do I have a talktalk TV box.

 

Please cancel this unnecessary payment.  If this can't be done in a timely manner I'll be looking for an alternative ISP for my next contract.

James Hallworth
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5 REPLIES 5

sabelo-TT
Support Team
Staff
Private Message
Message 1 of 6

@Blade3, I have just shared a private message to you. Kindly check on this please. 

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sabelo-TT
Support Team
Staff
Private Message
Message 2 of 6

Thank you for this. I will have to investigate this matter and provide feedback. 

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Blade3
First Timer
Private Message TalkTalk
Message 3 of 6

Details have been added.  

James Hallworth
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sabelo-TT
Support Team
Staff
Private Message
Message 4 of 6

@Blade3, alternatively,  please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here. Please do confirm once done. 

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

An adjustment will need to be made to your contract, @Blade3, so you need to contact Talktalk directly during the day: Chat on Sunday is open. 

 

Check full details of opening hours here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

03451 720088 opens from 9am Monday. 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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