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TV Support

For help with your TalkTalk TV box, channels and apps.

Talktalk TV

Blade3
First Timer
Private Message TalkTalk
Message 6 of 6

I've been paying for this for months and never use it.  I don't own a TV nor do I have a talktalk TV box.

 

Please cancel this unnecessary payment.  If this can't be done in a timely manner I'll be looking for an alternative ISP for my next contract.

James Hallworth
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5 REPLIES 5

sabelo-TT
Support Team
Staff
Private Message
Message 1 of 6

@Blade3, I have just shared a private message to you. Kindly check on this please. 

0 Likes

sabelo-TT
Support Team
Staff
Private Message
Message 2 of 6

Thank you for this. I will have to investigate this matter and provide feedback. 

0 Likes

Blade3
First Timer
Private Message TalkTalk
Message 3 of 6

Details have been added.  

James Hallworth
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sabelo-TT
Support Team
Staff
Private Message
Message 4 of 6

@Blade3, alternatively,  please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here. Please do confirm once done. 

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

An adjustment will need to be made to your contract, @Blade3, so you need to contact Talktalk directly during the day: Chat on Sunday is open. 

 

Check full details of opening hours here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

03451 720088 opens from 9am Monday. 

 

 

Gliwmaeden2, a fellow customer.
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