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TV Support

For help with your TalkTalk TV box, channels and apps.

Talktalk set top box

Bassguitarman
First Timer
Private Message TalkTalk

on ‎10-01-2024 12:36 PM

Message 4 of 4

My existing set top box (Talktalk Plus) will not allow me to watch ITVX.  What should I do?

 

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3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk
In response to Cilla01#

on ‎15-01-2024 09:27 PM

Message 1 of 4

@Cilla01# Hi,
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.

Also your comments bear no relation to this customers issues.


To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Cilla01#
First Timer
Private Message TalkTalk

on ‎15-01-2024 08:26 PM

Message 2 of 4

TT has the most unhelpful customer service currently existing. I have issue with new TT box. No sound

 All things have been tried. Been on phone for hour and quarter. They will do EVERYTHING but solve the problem. They will do everything to avoid sending an engineer. I am currently watching TV, in bed, on tablet. No sound. Get a grip TT.What does customer satisfaction mean? Pxxxed off with you. They are sending another box. NO CONFIDENCE WHATSOEVER!!!!

 

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fr8ys
Community Star
Private Message TalkTalk

on ‎10-01-2024 12:36 PM

Message 3 of 4

Please see the pinned post at the top of the TV forum, here.



https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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