For help with your TalkTalk TV box, channels and apps.
on 26-03-2023 11:50 AM
Hi
my box 'guide is still on the winter time. It should have changed at 2am this morning when the clocks went forward to British summer time.
As this is normally done automatically, I can't see a way to change the time.
I have turned the box off completly on the button on the back to re-boot it. However it still hasn't up dated the time. Please can someone help me.
on 28-03-2023 07:19 AM
Morning,
Thanks for confirming and I'm glad to hear this 🙂
Thanks
on 27-03-2023 11:00 PM
Worked a treat, many thanks 😁👍
on 27-03-2023 10:19 PM
We had the same, tried the same as others which did nothing.
I then did a software update and it appears to have synced back up. Recommend people try this.
you need to click the YouView button on control, go up to the cog wheel symbol (settings) and go down to Information & Reset section, go into software information, and click update software.
on 27-03-2023 09:14 PM
Same here too almost 48 hours after summertime time change. Poor!
on 27-03-2023 07:55 PM
Mine is still out....have turned on and off and tried a reset but still no change. Why is this not resolved?
on 27-03-2023 08:05 AM
Morning,
Apologies, we've escalated this and will post back as soon as we receive an update back.
Thanks
on 26-03-2023 10:17 PM
You pay for a service you expect it to be working correctly! Not happy Talk Talk this time issue should be solved!
on 26-03-2023 08:05 PM
As said, there is no need to panic regarding this issue providing the system clock matches the EPG times
Grace, starting at 8pm BST, has successfully started recording on my box at 7pm as per the box times.
on 26-03-2023 07:59 PM
Broadcasting cannot be behind the time. It comes in over the aerial so has to be on time, i.e. BST.
Its only the system clock and EPG behind the times.
As these 2 are in sync recordings should be unaffected.
on 26-03-2023 07:16 PM
Think footie started on time everything else seems to be an hour behind 🤔
on 26-03-2023 07:05 PM
I hope this lack of time change doesn't affect the timing for when automatic recording programmes comes on? 🙄😳🤔
on 26-03-2023 06:48 PM
Mine too, anyone got help yet?
on 26-03-2023 06:30 PM
Did you get this sorted please? We have just turned tv on the same has happened to us! X
on 26-03-2023 04:31 PM
Okay, I'm too worried about messing up the box if I did that anyway 😅
on 26-03-2023 04:29 PM
@Phi1995 do not do a factory reset. It will not help.
on 26-03-2023 04:07 PM
Talktalk help tell me they're aware and that update will happen overnight tonight. Being Talktalk can't say I'm confident it will happen!
on 26-03-2023 02:18 PM
Same on mine too!! I'm too worried about doing a full factory reset because I don't know what it was do to the machine and how long it will take to set it back up!
on 26-03-2023 12:47 PM
The guide times are also an hour behind so match the system time.
The box can only play what is broadcast so the football started as planned.
As long as the guide matches the system time recordings should also start at the correct time.
This only seems to be affecting TalkTalk boxes as both my Humax boxes have updated but my 372T box has not, even after a soft reset.
on 26-03-2023 11:59 AM
Same problem too. I note there is another thread post with same issues on. Hopefully some tech person will come on and sort it. Currently watching programmes an hour behind! Most annoying