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TV Support

For help with your TalkTalk TV box, channels and apps.

telly

WendyBowland
First Timer
Private Message
Message 3 of 3

My telly is one hour behind after the clocks have gone forward at the weekend. It has always rectified itself in the past so why hasn't it done it this time and how do I sort it.

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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message
Message 1 of 3

Morning,

 

I'm sorry for the delay. A software is being rolled out to resolve this. If the software hasn't updated last night then this can be manually updated in the TV settings.

 

Thanks

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Look for updates on this Service Status page, @WendyBowland:

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

 

Screenshot_20230327-180149_Chrome.jpg

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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