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TV Support

For help with your TalkTalk TV box, channels and apps.

telly

WendyBowland
First Timer
Private Message

on ‎27-03-2023 06:02 PM

Message 3 of 3

My telly is one hour behind after the clocks have gone forward at the weekend. It has always rectified itself in the past so why hasn't it done it this time and how do I sort it.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎28-03-2023 07:23 AM

Message 1 of 3

Morning,

 

I'm sorry for the delay. A software is being rolled out to resolve this. If the software hasn't updated last night then this can be manually updated in the TV settings.

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎27-03-2023 06:12 PM

Message 2 of 3

Look for updates on this Service Status page, @WendyBowland:

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

 

Screenshot_20230327-180149_Chrome.jpg

 

Gliwmaeden2, a fellow customer.
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