eero coverage

[Frenchy1964]

Good morning ,

we have recently changed to full fibre and have installed the Eero router . We now seem to have a weak signal  in the back of the house , ( where before it was fine ) is there anything we can do to boost the signal ?

thanks

[Debbie-TalkTalk]

Hi @Frenchy1964 

I've received your Private Message, I'm just replying to your message now.

Thanks 🙂

[Gliwmaeden2]

@Frenchy1964, if a PM has arrived, or any notification, you'll see a number hanging around by your avatar, top right on a forum page.

Click your avatar to open up the profile area. Notifications are reached if you then click on the bell, PMs are accessed by clicking on the envelope. 

[Frenchy1964]

Hi Debbie ,

please don’t think I’m stupid , but where can I see my private messages ?

thanks 

[Debbie-TalkTalk]

Hi Frenchy1964

I'm just sending you a Private Message.

[Frenchy1964]

hi MIchelle ,

thanks for replying , we only have 1 eero , its not the speed were worried about its the coverage of signal ,it dosent seem to reach the back of the house !

regards 

[Frenchy1964]

updated

community profile !

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Frenchy1964]

hi MIchelle ,

thanks for replying , we only have 1 eero , its not the speed were worried about its the coverage of signal ,it dosent seem to reach the back of the house !

regards 

[Michelle-TalkTalk]

Morning,

I've included a Help Guide below,

Slow speeds on your eero network - TalkTalk Help & Support

How many eeros do you have please? 

Thanks

Michelle